Shipping & Handling Information

Shipping Information

Order Processing Standard, Expedited, and Express orders placed before Noon ET Monday-Friday ship same business day, all other orders ship next business day. If you have any questions, please contact us by phone during business hours at 888-481-6744 (9AM- 5PM EST) so we can assist you. Local or international calls: 802-860-1300.

Holiday Shipping Map

Contiguous United States: We offer $5 flat rate shipping to the 48 contiguous United States!

Need your treasures ASAP? Consider an upgrade to Standard, Expedited, or Express Shipping.

Shipping Service Transit Time Shipping & Handling
$5 Flat Rate Shipping
5-8 Business Days
$5
Standard Shipping
3 Business Days
$15
Expedited Shipping
2 Business Days
$25
Express Shipping
1 Business Day
$45

 

Alaska, Hawaii, and U.S. Territories: We ship only via USPS Priority Mail to these locations. Our shipping rates for these locations are below:

Shipping Service Transit Time Shipping & Handling
Flat Rate Shipping
5-8 Business Days
$15
Standard Shipping
3 Business Days
$25
Expedited Shipping
2 Business Days
$35
Express Shipping 1 Business Day N/A


International Shipping Disclaimer:  
The recipient is the importer of record and as such is responsible for assuring the product(s) they purchased can be lawfully imported to the destination country and must comply with all laws and regulations of said country. The customer is also responsible for payment of all levied sales tax, duties and customs charges, which are determined and enforced by local governments and vary by country. Duties, taxes and/or customs fees are an additional amount collected upon delivery of your order and we are unable to provide you with an estimate of those fees. Please contact your local government for specific details. Your order confirmation details only the amount collected by chinaberry.com. By completing your order you agree to pay all applicable fees. If you refuse or return your order, no international shipping charges or fees paid to local governments will be refunded. We will refund the original purchase price of the product if the returned/refused goods arrive back to our Hebron, KY, address in original condition. Please return/refuse orders to:

Chinaberry Returns
1200 Worldwide Blvd.
Hebron, KY 41048

We ship only via USPS Priority Mail to International locations. Our shipping rates for these locations are based on weight. If the estimated shipping charge will cover the cost of the shipment, we will send it out. If not, we may contact you for authorization prior to shipping. Delivery time varies, but is estimated at 7-14 business days for Priority, depending on your country's customs regulations and procedures. If you don't receive your package within several weeks, check with your local post office and local customs office as they could be holding your package for payment of duties.

We appreciate hearing when you receive your package so we have realistic estimates to tell our other customers in your country.

Contact for Quote For some locations, we have not calculated shipping rates. Please place your order and then you will be contacted prior to shipment via e-mail with a quote for the delivery cost of your order. Upon approval and payment of these charges, we will ship your merchandise.

Newsletter Signup

Join the Chinaberry mailing list for exclusive promotions, products and news!